Privacy Policy

Last Updated: January 27, 2025

Parable, LLC ("Parable," "we," "our," "us") provides a data analytics platform to help churches and similar ministry organizations (our "Customers") understand and engage with their congregations through insights derived from their church management systems.

This Privacy Policy outlines how we collect, use, and share personal information that we gather through the websites and subdomains on https://getparable.io (our "Sites"), through our browser extension (the "Extension"), that we collect when you contact us directly to become a Customer or to obtain more information, or that we collect through our Customer's use of our analytics services ("Services").

This Privacy Policy does not apply to the way we process information on behalf of our Customers. We process and safeguard information on behalf of our Customers in accordance with our agreements with our Customers.

If you are a member of one of our Customer churches, please contact your church directly for information regarding how they use and share your personal information gathered from our Services.

Whose Information We Collect

We obtain information from various entities. These entities are defined below by what they are referred to in this Privacy Policy and when their information is collected. Entities may overlap and are not exclusive categories.

• Website Visitors: Entities that visit our Sites or contact us directly for general information.
• Customers: Churches and ministry organizations that use our Services, engage with us for a demonstration, or otherwise use or inquire about our Services.
• End Users: Church staff members who access our platform on behalf of a Customer.
• Congregants: Members and attendees of our Customer churches whose information is processed through our Services via integration with Planning Center.

The use of "you" and "your" throughout this Privacy Policy will, depending on the context, refer to a Website Visitor, Customer, End User, or Congregant.

Collection of Personal Information

Information You Provide

Parable may collect personally identifiable information, such as your name, email address, and telephone number. If you purchase Parable's products and Services, we collect billing and credit card information through our payment processor. This information is used to complete the purchase transaction and manage your account. We may also collect demographic information about your church, such as denomination, size, and location, to help us provide relevant benchmarking and analytics.

Information from Planning Center

With your authorization, Parable integrates with Planning Center to access and process data from all available modules, including People, Giving, Check-ins, Groups, Services, and Calendar. This includes congregant personal information (such as names, contact information, and demographic data) and activity data (such as attendance records, giving history, group participation, and volunteer service). This data is used to generate analytics, insights, and engagement metrics for your church.

Information Collected Automatically

Information about your computer hardware and software may be automatically collected by Parable. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Parable platform.

Use of Personal Information

Parable collects and uses your personal information to operate its Sites and deliver the Services you have requested, which may include: maintaining and servicing accounts; providing customer service; processing and fulfilling orders and transactions; verifying customer information; processing payments; generating analytics, reports, and insights; and providing information about our Services to you.

Parable may also use your personally identifiable information to inform you of other products or services available from Parable. Parable may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Parable does not sell, rent, or lease its customer lists or congregant data to third parties.

Anonymized Data and Benchmarking

Parable aggregates and anonymizes data collected through our Services to create benchmarks, industry insights, and research reports. This anonymized data is stripped of all personally identifiable information and cannot be used to identify any individual church, staff member, or congregant.

We may use this anonymized data to:

• Provide comparative benchmarks that help churches understand how their engagement, giving, and participation metrics compare to similar churches.
• Publish "State of the Church" reports and other research that provides insights into trends across the broader church community.
• Improve our Services by understanding patterns and best practices across our Customer base.
• Share aggregated findings publicly to benefit the church community at large.

By using our Services, you consent to the use of your data in anonymized, aggregated form for these purposes. If you wish to opt out of having your church's data included in anonymized benchmarking, you may submit a request to us at the contact information provided below, and we will process your request within a reasonable timeframe.

Sharing Your Information

We will share your information with our third-party service providers and any subcontractors as required to offer you our products and Services. These service providers help us to:

• Run, operate, and maintain our Sites and Services through third-party platforms and software tools;
• Process payments securely;
• Authenticate users and manage access;
• Send transactional communications; and
• Provide technical and customer support.

All such third parties are prohibited from using your personal information except to provide these services to Parable, and they are required to maintain the confidentiality of your information.

We may be required to disclose your data in response to lawful requests by public authorities, including to meet law enforcement requirements. We may be under a duty to disclose or share your personal information to comply with any legal obligation, to enforce or apply our terms and conditions and other agreements, to protect our rights, property, or safety, or to protect the rights, property, or safety of others.

Third-Party Services

Our Services integrate with or utilize the following third-party services:

• Planning Center: Source platform for church management data. Privacy Policy: planningcenter.com/privacy
• Stripe: Payment processing. Privacy Policy: stripe.com/privacy
• WorkOS: Authentication and session management. Privacy Policy: workos.com/privacy
• Neon: Database hosting (US West region). Privacy Policy: neon.tech/privacy

Parable Chrome Extension

Parable offers a Chrome browser extension that displays engagement badges directly on Planning Center Online profiles. The Extension operates only on Planning Center Online websites and requires authentication with your Parable account to function.

The Extension collects minimal data necessary for its operation, including authentication tokens stored locally in your browser, Planning Center person IDs from URLs you visit (to fetch relevant engagement data), and your display preferences. The Extension does not track your browsing history, collect personal data from Planning Center profiles, or access data from other websites.

For complete details about the Extension's data practices, browser permissions, and your rights, please review our Chrome Extension Privacy Policy.

Use of Cookies

Parable currently does not use cookies on our Sites. If this changes in the future, we will update this Privacy Policy accordingly and provide you with notice of such changes.

Security of Your Personal Information

To secure your personal information from unauthorized access, use, or disclosure, we use a variety of security measures. Our platform uses industry-standard encryption for data in transit and at rest. We use Stripe for payment processing, which maintains PCI-DSS compliance. Authentication is handled through WorkOS using industry-standard OAuth 2.0 protocols.

However, no website, application, or transmission can guarantee absolute security. While we have established and maintain what we believe to be appropriate technical and organizational measures to protect the confidentiality, security, and integrity of information obtained through the Sites and Services, we cannot ensure or warrant the security of any information you transmit to us.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. Upon cancellation or termination of your subscription, we will retain your data for a period of ninety (90) days to allow for potential reactivation or to address any outstanding matters. After this 90-day period, your data will be permanently deleted from our systems, except for anonymized data that has already been incorporated into aggregate datasets.

If you require immediate deletion of your data, you may submit a deletion request to us at the contact information provided below. We will process such requests within fourteen (14) calendar days or ten (10) business days, whichever is longer.

Children Under Thirteen

Our Sites and Services are not directed at individuals under the age of thirteen, and we do not knowingly collect personally identifiable information from children under the age of thirteen. Our Services may process information about children as part of the church management data provided by our Customers; such processing is conducted on behalf of the Customer church, which is responsible for ensuring appropriate consent and compliance with applicable laws. If you become aware that a child has provided us with their information directly, please contact us using the contact details provided below.

Data Location

Parable's Services are hosted in the United States (US West region). Any information that you provide to us will be stored and processed in the United States. By using our Services, you consent to the transfer of your information to the United States.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt out of receiving announcements of certain information. You may opt out of receiving any or all marketing communications from Parable by contacting us at info@getparable.io or by following the unsubscribe instructions provided in any email we send.

Regardless of how you unsubscribe, you will continue to receive service-related messages concerning products and Services you have purchased.

Changes to This Policy

Parable may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this Privacy Policy and, where appropriate, through email notification. We encourage you to periodically review this Privacy Policy to stay informed of how Parable is protecting your information.

Change of Control

Your information may be transferred to a third party as a result of a sale, acquisition, merger, reorganization, or other change in control. If we sell, merge, or transfer any part of the business, part of the sale may include your information.

Contact Information

Parable welcomes your questions or comments regarding this Privacy Policy. Please contact us at:

Parable, LLC

2733 Chickering Rd

Pensacola, FL 32514

Email: info@getparable.io

Website: https://getparable.io